# FAQ **Do you offer Cash on Delivery?** Yes. COD is available for eligible addresses across Bangladesh. **How do I track my order?** You will receive updates by SMS and email. Account holders can also view orders under **Account → Orders**. **Are products authentic?** We stand behind every SKU we list. If something arrives below our standard, contact us within 7 days. **Do you ship outside Bangladesh?** Not yet — we’re focused on domestic precision first.